Welcome to SNCCrugs! By accessing and using our website, snccrugs.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site. If you have any questions, please contact us at snccrugs@gmail.com or snccrugs@yahoo.com.
- General Terms
By accessing SNCCrugs.com, a leading manufacturer of handmade woolen carpets from Pakistan, you acknowledge and accept our terms and conditions. Our website is for individuals seeking high-quality custom carpets, bespoke designs, and antique carpet restoration services. - Product Information and Availability
⦁ Custom Orders: At SNCCrugs, we offer bespoke carpet designs tailored to your exact specifications. A 50% advance is required for all custom orders.
⦁ Shipping and Delivery: We provide detailed images of the carpet before shipment to ensure customer satisfaction. Orders are carefully packed and shipped globally, including to major regions like Europe, North America, Central America, Japan, China, Russia. - Payment Methods
We accept various secure payment methods, including bank transfers and credit card payments. For custom orders, we require a 50% advance payment to begin the process. - Returns and Refunds
⦁ 7-Day Return Policy: If you receive a carpet that is damaged during transit, we offer a 7-day return policy. Change of mind is not applicable for returns.
⦁ Damage Claims: In the event of damage, please contact us at ⦁ snccrugs@gmail.com or ⦁ snccrugs@yahoo.com within 7 days. Customers are required to provide clear pictures of the damage for verification.
⦁ Return Eligibility: Only damaged carpets are eligible for return. No returns will be accepted for change of mind. - Intellectual Property
All content on SNCCrugs.com, including but not limited to text, images, logos, and designs, is protected by copyright law and owned by SNCCrugs. Unauthorized use of this content is prohibited. - Limitation of Liability
While we strive to deliver the best products and services, SNCCrugs is not liable for any damages, losses, or issues caused during shipping or due to customer handling. - Contact Information
For inquiries, concerns, or more information, please contact us: Email: snccrugs@gmail.com, snccrugs@yahoo.com