At SNCCrugs, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit snccrugs.com and interact with our services.
- Information We Collect
We collect and store personal information when you make a purchase or use our services:
Personal Details: Name, email address, phone number, shipping address.
Payment Information: Credit card or bank transfer details used for transactions.
Site Usage Data: Information on your browsing activities, including IP addresses and pages visited, to enhance your experience. - How We Use Your Information
We use your personal data to:
⦁ Process orders for our handmade woolen carpets and custom carpet designs.
⦁ Communicate about your orders, including shipping updates and product inquiries.
⦁ Improve our website’s functionality and tailor content to better suit your needs. - Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, track usage data, and personalize content. By using SNCCrugs.com, you consent to the use of cookies. You can disable cookies in your browser settings, but this may limit some website functionalities. - Third-Party Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to facilitate the processing of your orders, including shipping and payment services. - Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of data transmission over the internet can guarantee 100% security. - Return and Refund Information
⦁ 7-Day Return Policy: SNCCrugs offers a 7-day return policy for damaged carpets. Change of mind is not applicable. To initiate a return, please contact us at snccrugs@gmail.com or snccrugs@yahoo.com with pictures of the damage.
⦁ Eligibility for Return: Only carpets that are damaged in transit or due to manufacturing defects are eligible for a return. Carpets must be returned in their original condition. - Changes to This Privacy Policy
SNCCrugs reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated date. Please review this page regularly for updates. - Contact Information
If you have any questions or concerns about this Privacy Policy, please feel free to reach out to us at:
Email: snccrugs@gmail.com, snccrugs@yahoo.com